VIA Information Systems
VIA Information Systems’ mission is to connect veterinarians, clients, patients, and data to drive better pet health andÂ hospital success. Founded in 1999, we pioneered medically orientedÂ practice management software for vets with a focus on improvingÂ hospital workflow and operating efficiencies. Since that time we have grown to become a leading providerÂ in the industry with hundreds of hospitals using VIA each day to manage their critical medical, financial, and back-office information.
VIA is a VCA Inc. company and a part of the Mars family of companies. VCA is an animal healthcare company consisting of 25,000 team members providing a nationwide network of animal hospitals and solutions for diagnostic imaging, telemedicine, veterinary hospital information software, and clinical laboratory services.
We are here for you
Your process of converting to VIA starts off withÂ hands-on implementation and training from our expert Account Managers. And when you need help our Technical Support team can assist with application support up toÂ configuringÂ hardware andÂ managingÂ your entire computer network. Support is available via phone, email, and remote desktop assistance. Additionally, we offer after hours support coverage on a 24/7 basis to provide assistanceÂ outside ofÂ normal operating hours.
We value relationships
We enjoy working with clients to tackle your business challenges. Whether it’sÂ developing a feature based on a hospital’s specificÂ need or performing a complex multi-site installation,Â ourÂ team is here to provide business solutions for you.
Our focus onÂ helping practices achieve peak performance has led toÂ many systemÂ innovations over the years. Some include: theÂ first SQL ServerÂ based practice management systemÂ for the veterinary industry,Â the firstÂ DICOMÂ compliantÂ vetÂ practice managementÂ integrationÂ forÂ digitalÂ x-ray and ultrasound,Â to providingÂ the firstÂ medically orientedÂ EMR basedÂ systemÂ at a time whenÂ other vendors wereÂ creating glorified cash registers.Â OurÂ industry leading electronic whiteboards and flowsheets, lab integration,Â SOAP notes, andÂ mobile tabletÂ softwareÂ are examplesÂ of our ongoing drive to improve yourÂ operations.
We advocate open integration
We supportÂ open standardsÂ integration to ensure thatÂ VIA works with aÂ wide variety of veterinary products and services. With VIA you haveÂ the freedom to choose the best solutions to integrate withÂ your practice and avoid proprietary vendor lock-in.
We focus on usability
Take one look at VIA and you can tell it stands out from the pack. VIA was builtÂ from the ground up with an extreme focus on the user experience. Detailed designÂ went intoÂ usability, ease of interaction and learning, as well as responsiveness, to provide for the best overall user satisfaction. Try our SOAP note generatorÂ and see how easily you can create detailed and accurate medical records.
We provide provenÂ solutions
Are you looking forÂ the combination of a provenÂ systemÂ that also integrates with your medical equipment? VIAÂ offers solutions for Small Animal, ER, Specialty, Referral,Â Equine, Mobile, and Multi-Site hospitals.Â WeÂ can also provideÂ configured hardware and networkingÂ gearÂ soÂ you have a solid, reliable platform, and a single source to go to for hardware and software support.