VIA Information Systems
VIA Information Systems’ mission is to connect veterinarians, clients, patients, and data to drive better pet health and hospital success. Founded in 1999, we pioneered medically oriented practice management software for vets with a focus on improving hospital workflow and operating efficiencies. Since that time we have grown to become a leading provider in the industry with hundreds of hospitals using VIA each day to manage their critical medical, financial, and back-office information.
VIA is a VCA Inc. company and a part of the Mars family of companies. VCA is an animal healthcare company consisting of 25,000 team members providing a nationwide network of animal hospitals and solutions for diagnostic imaging, telemedicine, veterinary hospital information software, and clinical laboratory services.
We are here for you
Your process of converting to VIA starts off with hands-on implementation and training from our expert Account Managers. And when you need help our Technical Support team can assist with application support up to configuring hardware and managing your entire computer network. Support is available via phone, email, and remote desktop assistance. Additionally, we offer after hours support coverage on a 24/7 basis to provide assistance outside of normal operating hours.
We value relationships
We enjoy working with clients to tackle your business challenges. Whether it’s developing a feature based on a hospital’s specific need or performing a complex multi-site installation, our team is here to provide business solutions for you.
Our focus on helping practices achieve peak performance has led to many system innovations over the years. Some include: the first SQL Server based practice management system for the veterinary industry, the first DICOM compliant vet practice management integration for digital x-ray and ultrasound, to providing the first medically oriented EMR based system at a time when other vendors were creating glorified cash registers. Our industry leading electronic whiteboards and flowsheets, lab integration, SOAP notes, and mobile tablet software are examples of our ongoing drive to improve your operations.
We advocate open integration
We support open standards integration to ensure that VIA works with a wide variety of veterinary products and services. With VIA you have the freedom to choose the best solutions to integrate with your practice and avoid proprietary vendor lock-in.
We focus on usability
Take one look at VIA and you can tell it stands out from the pack. VIA was built from the ground up with an extreme focus on the user experience. Detailed design went into usability, ease of interaction and learning, as well as responsiveness, to provide for the best overall user satisfaction. Try our SOAP note generator and see how easily you can create detailed and accurate medical records.
We provide proven solutions
Are you looking for the combination of a proven system that also integrates with your medical equipment? VIA offers solutions for Small Animal, ER, Specialty, Referral, Equine, Mobile, and Multi-Site hospitals. We can also provide configured hardware and networking gear so you have a solid, reliable platform, and a single source to go to for hardware and software support.