Recently at VIA

Way to go Sarah

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I wanted to let you know how appreciative we are of Sarah who helped us with our reminder issues. In particular, I want to recognize the great job she did in communicating with us!

Thanks for helping, I greatly appreciate it.

Dr Ellis

Congratulations to Dr Ezell

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We wish to congratulate longtime VIA user Dr Randall Ezell for receiving the WVC Distinguished Service Award and being honored as the namesake of the 2016 Randall G. Ezell 88th Annual Western Veterinary Conference.

Dr. Randall G. Ezell received the WVC Distinguished Service Award, the highest honor bestowed by the organization to an individual for advancing the WVC, the Oquendo Center, and veterinary continuing education during his time as WVC president, treasurer, and board member.

Thank you!

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Things are going well and I wanted to let everyone know how much we appreciate our trainer. She has been wonderful to work with and is incredibly knowledgable.

Thank you!
Mollie

“Very helpful as usual”

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Thank you for your help today, I would like to compliment your Support. They were very helpful as usual, we appreciate them greatly and hopefully you do too! Have a nice weekend.

Debi
Carolina Pets Animal Hospital

“Customer service superstar”

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Hello,

I just wanted to send you an email regarding your incredible customer service. Mark in Support is a great technician and a customer service superstar!

I just wanted to recognize him and his consistent efforts to always be there for us and help us out in every way that he can.

Thanks so much and have a great day!

Regards,
Robin Hood, Practice Manager
Richter Animal Hospital & Pet Resort

VIA 8.0 product release

By | Product News | No Comments

We’re proud to announce the release of VIA 8.0 Practice Management Software.  Our latest product upgrade contains many new features and enhancements to help increase your productivity.

Here are some of the highlights-

  • Desktop Dashboards
  • Purchase Order system
  • Instant Messenger between workstations
  • Patient Event Journal
  • Cubex pharmacy and supply cabinet integration
  • DICOM imaging improvements
  • Email from VIA with unique user signature
  • Whiteboard task enhancements
  • 64-bit laboratory equipment integration
  • Client invoice approval limits and alerts
  • Estimate price updates and transfers
  • Antech pathology and add-on order features
  • Redesigned Import Manager
  • Appointment change history
  • Business Center enhancements
  • Merge and move patient fixes
  • Rx printing improvements
  • Credit card integration for 2015 Chip and PIN Regulations
  • Multi-site inventory management

To learn more please visit www.viainfosys.com/updates/ or contact VIA Technical Support at 866-269-8284 option 1.

New Desktop Dashboard

By | Product News | No Comments

New for the VIA 8.0 release is the Desktop Dashboard, which provides instant access to your current records along with daily summaries of all hospital activity.

View dashboard summaries by provider, business center, or the entire facility to monitor the day’s productivity on work that is pending and completed. See information such as how many invoices were billed, appointments seen, and labs ordered.

To improve your speed, you no longer have to go to the Patient File to complete records but instead can click on any dashboard view to see the details and carry out related actions. Use the Lab dashboard to see all lab orders and pop up the detailed lab results to review and sign off the record, or complete your SOAP notes, view radiology images, print prescriptions, check in appointments, and update patient recalls all without leaving the Desktop.

New compliance for payment processing

By | Vendor News | No Comments

Process credit card payments within VIA to save time and money.  VIA and OpenEdge have partnered to create the only EMV Chip and PIN integrated payment solution for your VIA practice management software.  All major credit cards are supported with approvals in less than 5 seconds.

Our secure integrated solution enables you to meet the requirements for the new 2015 EMV Chip and PIN card compliance changes.  This helps to reduce fraud by processing the latest wireless and chip based credit cards and is fully PCI and PA-DSS compliant.

What exactly is EMV and how do these changes affect you?

Learn More

 

Cubex inventory cabinet integration

By | Product News, Vendor News | No Comments

VIA Information Systems is pleased to announce Cubex as a new partner. After months of development we are in final testing of the integration of Cubex inventory management cabinets and VIA.  The two-way communication provides a seamless order and dispensing workflow. The vet’s authorized VIA treatment plan items along with the patient information are provided to the Cubex cabinet to ensure that only the proper medications are dispensed and billed for every time. Before closing out the invoice, VIA checks with the cabinet to ensure nothing was missed and all dispensed items are accurately billed for.

Want to learn more about VIA? Request a Demo