VIA Lunchtime Learning Webinars

Register to join an upcoming VIA Lunchtime Learning Webinar hosted by our trainers. This is a free service provided with your VIA Technical Support to help you get more out of VIA, whether it’s to train new staff members or to get a refresher on the current system features.  New sessions will be announced each month.


VIA Daily Tasks & Clean-up

This month’s webinar will cover a hodge-podge of daily tasks and keeping your VIA database in order.

  • Daily Tasks -  Recalls, Labs and Image Studies
  • Clean-up – Reconciling open transactions and pending invoices
  • Other topics include updating prices, mass mark-ups

The webinar will last one hour; the first half will be an informational presentation followed by a question and answer period.  After you register, a VIA trainer will email you a meeting invitation with instructions on how to access your selected webinar.



Practice name*

 Tuesday, August 27 at 2:00pm CDT (3:00pm EDT, 12:00pm Noon PDT) Thursday, August 29 at 12:00pm Noon CDT (1:00pm EDT, 10:00am PDT)

Please provide us with any specific questions or areas you would like covered in detail. This will help to better serve you and streamline the presentation.

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Previous Sessions

Treatment Reminders:
  • Reminder functionality
  • Setting triggers and creating protocols
  • Satisfying reminders and processing notices
Front Desk Operations:
  • Accepting payments
  • End of day reports and reconciliation
  • Cleaning up desktop
Resource Scheduler:
  • Using Resource Groups
  • Setting up the Resource Scheduler
  • Viewing Resource Availability
Whiteboard Functionality:
  • Using Tasks
  • Using the different views
  • Whiteboard customization
Whiteboard Implementation:
  • How tasks are created and assigned
  • Automatic generation of tasks
  • Methods of creation
  • Assignment of tasks and series
  • Editing and completion of tasks
  • How tasks affect invoicing
Inventory and Purchas Orders:
  • Inventory setup and properties
  • Inventory reports
  • Using Purchase Orders
Treatment Reminders:
  • Reminder functionality
  • Setting reminder triggers
  • Methods of creation
  • Entering manual reminders
  • Satisfying reminders
  • Processing email reminders
  • Printing reminder cards

Do you have suggestions for upcoming webinar topics?  Please let us know!

Webinar Suggestions