VIA Lunchtime Learning Webinars

Register to join an upcoming VIA Lunchtime Learning Webinar hosted by our trainers. This is a free service provided with your VIA Technical Support to help you get more out of VIA, whether it’s to train new staff members or to get a refresher on the current system features.  New sessions will be announced each month.


Whiteboard -

Functionality and Setup

Join us for our Whiteboard webinar which will cover:

  • Task creation and completion
  • Flowsheet Patient File views
  • Customizing the Whiteboard
  • Hospitalization Reference List setup and usage
  • Whiteboard and Task User Security settings
  • Questions that are submitted in the RSVP

This webinar will last one hour; the first portion will be an informational presentation followed by a question and answer period. After you register, a VIA trainer will email you a meeting invitation with instructions on how to access your selected webinar.

With the RSVP, please submit questions on the topic being presented so that we can provide tips and training based on what the end user needs to learn.



Practice name*

Whiteboard Sessions
 Tuesday, Oct 13 at 12:00pm Noon CST (1:00pm EST, 10:00am PST) Thursday, Oct 15 at 2:00pm CST (3:00pm EST, 12:00pm Noon PST)

Please provide us with any specific questions or areas you would like covered in detail. This will help to better serve you and streamline the presentation.

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Previous Sessions

Accounts Receivables and Managing Money
  • AR in VIA
  • Payments, credits, and financial transactions
  • AR Reporting
  • End of Day closeout
Daily Processing and Usage
  • Recalls, Labs and Image Studies
  • Clean up and reconciling open transactions
  • Updating prices, mass markups and system maintenance
Treatment Reminders:
  • Reminder functionality
  • Setting triggers and creating protocols
  • Satisfying reminders and processing notices
Front Desk Operations:
  • Accepting payments
  • End of day reports and reconciliation
  • Cleaning up desktop
Resource Scheduler:
  • Using Resource Groups
  • Setting up the Resource Scheduler
  • Viewing Resource Availability
Whiteboard Functionality:
  • Using Tasks
  • Using the different views
  • Whiteboard customization
Whiteboard Implementation:
  • How tasks are created and assigned
  • Automatic generation of tasks
  • Methods of creation
  • Assignment of tasks and series
  • Editing and completion of tasks
  • How tasks affect invoicing
Inventory and Purchas Orders:
  • Inventory setup and properties
  • Inventory reports
  • Using Purchase Orders
Treatment Reminders:
  • Reminder functionality
  • Setting reminder triggers
  • Methods of creation
  • Entering manual reminders
  • Satisfying reminders
  • Processing email reminders
  • Printing reminder cards

Do you have suggestions for upcoming webinar topics?  Please let us know!

Webinar Suggestions