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Category Archives: General

“Lightning fast help”

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To whom it may concern,

I had the pleasure of working with VIA technician Lucas. When I had an issue with my system, Lucas solved the issue in lightning fast time.

Not only solving my issue, but typing out a description of the fix in laymen’s terms.

I was very impressed with his work and promptness. Thank you.

Sincerely,
Noah Burch

“AMAZING!!!”

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Thank you for checking in. I know I have told you this before but I will tell you again…HOLLY is AMAZING!!! Thank you for having such a knowledgable, caring individual on your team that has been there for us every step of the way!

Thanks again,
Teri Jordan
Practice Manager
Hope Animal Medical Center

“Prompt and courteous service”

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Dear Manager,

Please accept this formal letter of compliment for your employee Ed. As owner of Animal Wellness Center, I commend your employee Ed for the prompt and courteous technical support service he has offered us on multiple occasions. All requests made to Ed have been completed quickly and satisfactory. He is an asset to your company!

Sincerely,
Dr Dustin Anderson, DVM

CVC East

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Join us at the Central Veterinary Conference – East in Virginia Beach on May 12-15. See us at the VCA-Antech-Sound-VIA booth to learn more.

Western Veterinary Conference

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See us at the Dr. Randall G. Ezell 88th Annual Western Veterinary Conference from March 6-10, 2016 at the Las Vegas Mandalay Bay Convention Center.

We are proud that this year’s conference is named for and honors Dr Randall Ezell of the Tropicana Group, a long time VIA software user and recipient of the WVC Distinguished Service Award.

Way to go Sarah

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I wanted to let you know how appreciative we are of Sarah who helped us with our reminder issues. In particular, I want to recognize the great job she did in communicating with us!

Thanks for helping, I greatly appreciate it.

Dr Ellis

Congratulations to Dr Ezell

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We wish to congratulate longtime VIA user Dr Randall Ezell for receiving the WVC Distinguished Service Award and being honored as the namesake of the 2016 Randall G. Ezell 88th Annual Western Veterinary Conference.

Dr. Randall G. Ezell received the WVC Distinguished Service Award, the highest honor bestowed by the organization to an individual for advancing the WVC, the Oquendo Center, and veterinary continuing education during his time as WVC president, treasurer, and board member.

Thank you!

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Things are going well and I wanted to let everyone know how much we appreciate our trainer. She has been wonderful to work with and is incredibly knowledgable.

Thank you!
Mollie

“Very helpful as usual”

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Thank you for your help today, I would like to compliment your Support. They were very helpful as usual, we appreciate them greatly and hopefully you do too! Have a nice weekend.

Debi
Carolina Pets Animal Hospital

“Customer service superstar”

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Hello,

I just wanted to send you an email regarding your incredible customer service. Mark in Support is a great technician and a customer service superstar!

I just wanted to recognize him and his consistent efforts to always be there for us and help us out in every way that he can.

Thanks so much and have a great day!

Regards,
Robin Hood, Practice Manager
Richter Animal Hospital & Pet Resort

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