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General

By General

Dear VIA,

I would like to take the time to commend Christy and Mahabubul for their time and help setting up our cloud based system. We had an extreme set back in the beginning, due to our Hospital side of things, and they both worked lengthy hours to have us up and running by Monday morning. They both took the extra time to make sure I understood how to navigate and run the system. They were available at all hours the following week if we had any questions about how something worked.

You have a fantastic team and I am thankful they were willing to help us through this process.

Thank you for your time,
Stephanie Lockwood
High Point Animal Hospital

Texting Services

By General

Use VIA automated texting to keep in constant contact with your clients to confirm appointments, send treatment reminders, indicate a pet is ready for pickup, as well as send marketing campaign blasts and hospital updates.

Our integrated texting keeps a record of each text sent in the respective client’s event journal and patient record to greatly simplify communication between your staff and clients.

Cloud Computing

By General

Use VIA in the cloud- powerful hospital software with the traditional interface you know and love, with all the benefits of being in the cloud. Simply put, VIA’s cloud computing provides fast, flexible data access, secure data redundancy, and powerful backend servers that we manage for you, to provide economies of scale to allow your hospital to operate more efficiently.

In good hands

By General

All of us here at Pavilion want to thank you personally for the help we always receive when in your very capable hands!  When we reach out to you we get answers immediately.  Please let your superiors know how lucky they are to have you!!

Thanks,
Tina Chaney
Practice Manager

I Love VIA!

By General

Howdy Jeff,

I LOVE, LOVE, LOVE VIA!!!

My team is still getting the hang of it, but they are doing great! Thanks for checking in. 

I am VIA’s greatest fan!

Beth Hammes
Practice Manager
Hickory Veterinary Hospital

Free Webinar – Whiteboard Part 1

By General
Please join us for our free training seminar on how to use the Whiteboard in VIA:
  • Overview of the Whiteboard
  • Using task series, automated billing, and capturing vitals
  • In depth review of related functions and features
We look forward to helping you get the most of VIA’s Whiteboard to keep your practice running smoothly. Space is limited, please RSVP today!
Sign Up Now

Unbelievably Responsive…

By General

I just wanted to drop you a quick update and let you know your team is doing an amazing job.  Sarah has been unbelievably responsive, has kept me updated in an incredibly timely manner, and I absolutely, positively, do not think your team could do a better job.

Thank you,

Allison Rye
Bay Beach Veterinary

Move to paperlight

By General

 

Hi- We are working on getting our in house machines to talk to VIA.  As always, Christy rocks and has helped us so much on the move to paperlight!  Thank you for checking in.

Debra Bertram
Hospital Manager

Free Webinar – Inventory, Services & Purchase Orders

By General
Please join us for our free training seminar on how to use Inventory, Services, and Purchase Orders in VIA:
  • Overview of setup of Services, Inventory and PO’s
  • Receiving PO’s and updating Inventory counts
  • Reporting and reconciliation of quantities on hand
We look forward to helping you get the most of VIA’s Inventory, Services and Purchase Order system to keep your practice running smoothly. Space is limited, please RSVP today!
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Free Webinar – SOAP Note Templates

By General

Please join us for our free training seminar on how to use SOAP note templates in VIA:

  • Creating and customizing SOAP template exam questions
  • Entering findings, responses and default normal findings
  • Setting treatment plan and associated charges to be accepted or declined
  • Customizing discharge instructions per template

We look forward to helping you get the most of VIA’s extensive SOAP note system to keep your practice running smoothly.

Space is limited, please RSVP today!

Sign Up Now