Recently at VIA

Category Archives: General

New Practice Manager Seminar

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Our free training webinar will cover accounts receivables and reporting in VIA.  This is a two part webinar: the first giving a basic understanding of functionality related to receiving money and AR, and in the second half, we will use that knowledge to discuss how to practically apply these functions to your clinic.

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Move to paperlight

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Hi- We are working on getting our in house machines to talk to VIA.  As always, Christy rocks and has helped us so much on the move to paperlight!  Thank you for checking in.

Debra Bertram
Hospital Manager

Unbelievably Responsive…

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I just wanted to drop you a quick update and let you know your team is doing an amazing job.  Sarah has been unbelievably responsive, has kept me updated in an incredibly timely manner, and I absolutely, positively, do not think your team could do a better job.

Thank you,

Allison Rye
Bay Beach Veterinary

Free Whiteboard Training Seminar

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Our free upcoming lunchtime training webinars will cover task management and utilization of VIA’s built-in Whiteboard.  This is a two part webinar: the first giving a basic understanding of functionality and setup of our Whiteboard and in the second half, we will use that knowledge to discuss how to practically apply these functions to your clinic.

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I’m just writing to let you know that over the last few months Vincent has been helping work with me to overhaul our clinics documents in VIA. He did a phenomenal job helping us revise and integrate dozes of articles. Despite the countless revisions and daunting amount of content, he remained professional, pleasant to work with and was all around a great help to our practice.

As with all of your team we appreciate the help they give us, but I wanted to make sure you were aware of just how far above and beyond Vincent went and how grateful we all are.

Sincerely,
Kelsey, CSR
Metropolitan Veterinary Center

Free Training Webinar on Treatment Reminders

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Register to join our upcoming VIA Lunchtime Learning Webinar hosted by our trainers covering Treatment Reminders.  This is a free service provided with your VIA Technical Support to help you get the most out of VIA, whether it’s to train new staff members or get a refresher on the current system features.  New sessions will be announced each month.  Register soon, space is filling up.

Learn more here.

In good hands

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All of us here at Pavilion want to thank you personally for the help we always receive when in your very capable hands!  When we reach out to you we get answers immediately.  Please let your superiors know how lucky they are to have you!!

Thanks,
Tina Chaney
Practice Manager

Proved a godsend

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I just wanted to offer praise of Sarah.  She has, on a consistent basis, proved a godsend for various support needs we have.  She is not only thorough on the things she controls, but she is diligent in following up on whenever an issue has to be bumped to one of the coding/technical staff.

I just wanted to say how much we appreciate her hard work, professionalism, and outstanding attitude.

Thanks again,
Dan Hoke
Practice Manager
River Animal Hospital

Free Front Desk Operations Training Webinar

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Register to join our upcoming VIA Lunchtime Learning Webinar hosted by our trainers covering Front Desk Operations ranging from returning merchandise to end of day reports.  This is a free service provided with your VIA Technical Support to help you get the most out of VIA, whether it’s to train new staff members or get a refresher on the current system features.  New sessions will be announced each month.  Register soon, space is filling up.

Learn more here.

Free Resource Scheduler Training Webinar

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Register to join our upcoming VIA Lunchtime Learning Webinar hosted by our trainers covering the Resource Scheduler.  This is a free service provided with your VIA Technical Support to help you get the most out of VIA, whether it’s to train new staff members or get a refresher on the current system features.  New sessions will be announced each month.  Register soon, space is filling up.

Learn more here.

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